Shipping policy

At Tumbler Place, we work hard to give our consumers a seamless and pleasurable buying experience. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our online store. Please read this policy carefully before placing an order. By making a purchase, you agree to the terms outlined.

1. Shipping Methods and Timeframes:  

In order to suit your preferences and location, we provide a variety of shipping options. Please be aware that delivery schedules are estimates and could change due to events that are out of our control, such as customs clearance and unanticipated delays in transportation.

2. Ordering Process:

Once you place an order, our team will process it within 3-5 business days. Orders placed on weekends or public holidays will be processed on the next business day. Please ensure that your shipping address and contact information are accurate, as we cannot be held responsible for delays or missed deliveries due to incorrect details.

3. Shipping Charges:

Shipping cost are calculated based on your selected shipping method , destination, and the weight/size of the items in your order. The shipping charges will be displayed at checkout before you confirm your order.

4. Shipping Restrictions:

Certain  products may have shipping restrictions due to legal logistical reasons. It is your responsibility to ensure that the items you purchase comply with any local laws, regulations,  or import restrictions in your country . If an item in your order is restricted, we will notify you and refund the cost of the restricted item.

5. International Shipping:

We offer international shipping to certain countries. However, please be aware that international deliveries may be subjected to customs duties, taxes and import fees imposed by your country's custom authorities. These charges are beyond our control, and you will be responsible for paying the applicable fees.

6. Shipping to Multiple Addresses:

 Currently, we do not support shipping orders to multiple addresses. If you wish to ship items to different locations, please place orders separately for each address.

7. Lost or Damaged Packages:

In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will initiate an investigation and work with our shipping carrier to resolve the issue and, if necessary, provide a replacement or refund.

8. Changes to Shipping Policy:

We reserve the right to modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically.

By making a purchase from Tumbler Place, you agree to this Shipping Policy, as well as our Terms of Service and Privacy Policy.

If you have any questions or require further assistance, please do not hesitate to contact us. Thank you for choosing Tumbler Place for your shopping needs.